Challenge
High call volume for appointments and recalls caused missed opportunities and staff strain.
AI consulting case studies by Joel & Nanz Inc.
Marketing-optimized case study for Canadian SMBs.
Appointment scheduling, recalls, and patient communications were automated across optometry locations, improving utilization and reducing front-desk workload.
High call volume for appointments and recalls caused missed opportunities and staff strain.
Vision care clinics combine practice management tools with CRM and workflow services to manage schedules and recalls.
Appointment logic design
Bot configuration
Training and rollout
SMBs can choose a Maple SaaS deployment, a hybrid integration with existing tools, or a custom build. The pricing below reflects realistic first-year ranges for each option.
| Approach | First-Year Cost | Annual Savings | ROI | Payback |
|---|---|---|---|---|
| Maple SaaS | CAD 5,000 | CAD 117,000 | 2,240% | 0.5 mo |
| Hybrid | CAD 55,000 | CAD 117,000 | 113% | 5.6 mo |
| Custom Build | CAD 170,000 | CAD 117,000 | -31% | 17.5 mo |
We can estimate ROI and scope the right MapleWorkSuite configuration for your team.
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