Maple AI Consultants

AI consulting case studies by Joel & Nanz Inc.

Canadian Made 🇨🇦 Canadian Kept 🇨🇦 Canadian Driven.

AI Consulting Case Studies for Real-World Operations

JOELNANZ-INC is a Canada-based AI services and SaaS development company that builds AI-powered software, voice and chat agents, and workflow automation for small and mid-sized businesses. Maple AI Consultants is the AI consulting brand of JOELNANZ-INC.

Browse Case Studies Talk to Us
Maple AI Consultants helps Canadian businesses design and launch AI workflows. We build receptionists, intake automation, and document processing tied to your existing systems. Each engagement is measured and documented with real outcomes.
If you prefer a hosted AI platform instead of custom development, we can deploy MapleWorkSuite products like MapleReceptionist, MapleInvoice, MapleSecure, MapleForms, and MapleData. The suite is modular, built for Canadian operations, and avoids the cost of building everything from scratch.

What We Do

AI Receptionists and Virtual Agents

We build intelligent AI receptionists that handle customer inquiries across phone, SMS, and web chat. These systems integrate with your existing CRM and business systems to provide 24/7 support while maintaining natural conversational experiences.

AI-Assisted Document Processing

Our document processing solutions use OCR and NLP to automatically extract, categorize, and reconcile data from invoices, claims forms, receipts, and business documents. We reduce manual data entry time by 80-90% while improving accuracy.

Custom AI Chatbots

We develop custom AI chatbots grounded in your existing systems and data. Whether it's customer service, internal knowledge management, or workflow automation, our chatbots learn from your business context and integrate seamlessly with your tools.

Hosted MapleWorkSuite Options

If your team wants a hosted solution instead of a full custom build, MapleWorkSuite offers modular SaaS products tailored to Canadian business needs. You can combine MapleReceptionist, MapleInvoice, MapleSecure, MapleForms, MapleData, and MapleConcierge without the cost of building an entire platform from scratch.

We help you choose the right modules, configure them quickly, and integrate them with your existing tools so you can launch faster with predictable costs.

Explore MapleWorkSuite →

Featured Case Study

AI Customer Service and Claims Automation for Insurance Provider

Industry: Insurance | Engagement: AI chatbot, document processing, policy renewals

Implemented a multi-channel AI chatbot (web, SMS, Facebook Messenger) integrated with Salesforce CRM. Added automated document processing for claims intake, reducing manual data entry time from 30 minutes to 2 minutes per claim. Policy renewal workflows triggered personalized email sequences based on client history and risk profile.

Key Results:

  • 65% reduction in average handling time for routine inquiries
  • 45% increase in self-service resolution rate
  • 93% reduction in manual data entry time for claims processing
View Full Case Study →

Frequently Asked Questions

What is Maple AI Consultants?

Maple AI Consultants is the AI consulting division of Joel & Nanz Inc., a Canadian technology company. We design and implement practical AI solutions for businesses, including AI receptionists, document processing automation, and custom chatbots. Every project is documented as a case study with measurable outcomes.

What types of businesses do you work with?

We primarily serve small and mid-sized Canadian businesses (10-500 employees) across industries like insurance, healthcare, professional services, retail, and logistics. Our solutions are tailored for companies looking to reduce operational costs and scale customer service without adding headcount.

How much does an AI implementation cost?

Project costs vary based on scope and complexity. Simple AI chatbot implementations start around $15,000-$25,000 CAD. More complex multi-channel solutions with CRM integration and custom workflows typically range from $40,000-$80,000 CAD. Hosted MapleWorkSuite solutions start at $200-$500/month per module with minimal setup fees.

How long does implementation take?

Most projects follow a 6-12 week timeline: 1-2 weeks for requirements and design, 3-6 weeks for development and integration, 1-2 weeks for testing and training, and 1-2 weeks for deployment and optimization. Hosted MapleWorkSuite deployments can launch in 2-4 weeks.

What is MapleWorkSuite?

MapleWorkSuite is a collection of hosted SaaS products built by Joel & Nanz Inc. for Canadian businesses. It includes MapleReceptionist (AI phone/SMS receptionist), MapleInvoice (invoice processing), MapleSecure (document storage), MapleForms (AI form processing), MapleData (data warehouse), and MapleConcierge (AI assistant). You can use individual modules or combine them as needed.

Do you provide ongoing support and maintenance?

Yes. All custom implementations include 90 days of post-launch support at no additional cost. After that, we offer monthly support plans starting at $500/month CAD that include bug fixes, system monitoring, minor updates, and priority support. Hosted MapleWorkSuite solutions include support and updates in the monthly subscription.

What AI technologies do you use?

We use a mix of proprietary and third-party AI technologies depending on project requirements. Common technologies include OpenAI GPT-4 for conversational AI, Claude for complex reasoning tasks, Python-based NLP libraries for document processing, Twilio for telephony integration, and custom models for specialized tasks. All solutions run on secure Canadian cloud infrastructure where possible.

How do you measure ROI and project success?

Every project includes defined success metrics agreed upon during the requirements phase. Common metrics include: reduction in average handling time, increase in self-service resolution rates, reduction in manual data entry time, cost savings from automation, and customer satisfaction scores. We document actual results in post-project case studies.

Ready to Implement AI in Your Organization?

Tell us about your use case. We’ll reach out shortly.

We review submissions manually. Automated spam is filtered.