Physiotherapy & Rehab

Case Study 126: Maple Physiotherapy Clinic Network

Marketing-optimized case study for Canadian SMBs.

CAD 146,000

Annual Savings

2,554%

ROI

0.4 mo

Payback

Physiotherapy & Rehab

Industry Focus

Executive Summary

Scheduling, treatment plan reminders, and outcomes tracking were automated across clinics.

Challenge

Manual scheduling and progress tracking reduced clinician efficiency.

Solution

MapleReceptionist Pro for booking
MapleWorkflow for treatment reminders
MapleReports for outcome tracking

Technical Stack

MapleReceptionist Pro (appointment scheduling & FAQs)
MapleWorkflow (treatment reminders & follow-ups)
MapleReports (patient utilization & KPIs)
Clinic Management Platform (records & scheduling)
CRM System (patient tracking)
Google Workspace
Payment Processor

Rationale

Clinic networks use practice operations platforms that coordinate appointments and billing with CRM and productivity suites.

Key Metrics

Improved

Appointment utilization increased

Improved

Drop-off rates reduced

Implementation Timeline

Weeks 1-2

Workflow definition

Weeks 3-4

Automation

Week 5-6

Training

Pricing & Delivery Options

SMBs can choose a Maple SaaS deployment, a hybrid integration with existing tools, or a custom build. The pricing below reflects realistic first-year ranges for each option.

Approach	First-Year Cost	Annual Savings	ROI	Payback
Maple SaaS	CAD 5,500	CAD 146,000	2,554%	0.4 mo
Hybrid	CAD 70,000	CAD 146,000	109%	5.8 mo
Custom Build	CAD 200,000	CAD 146,000	-27%	16.4 mo

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