Fitness & Wellness

Case Study 132: Maple Wellness & Fitness Chain

Marketing-optimized case study for Canadian SMBs.

CAD 111,000

Annual Savings

2,367%

ROI

0.5 mo

Payback

Fitness & Wellness

Industry Focus

Executive Summary

Class booking, member communications, and retention workflows were automated.

Challenge

Manual booking and follow-ups reduced engagement.

Solution

MapleReceptionist Pro for bookings
MapleWorkflow for retention campaigns
MapleReports for engagement metrics

Technical Stack

MapleReceptionist Pro (class booking & member Q&A)
MapleWorkflow (retention & engagement flows)
MapleReports (attendance & revenue metrics)
Membership Management System (class schedules & member data)
CRM System (member profiles)
Google Workspace
Payment Processing

Rationale

Fitness chains use membership platforms integrated with CRM and scheduling systems.

Key Metrics

Improved

Class attendance improved

Improved

Retention increased

Implementation Timeline

Weeks 1-2

Booking flows

Weeks 3-4

Automation

Week 5

Launch

Pricing & Delivery Options

SMBs can choose a Maple SaaS deployment, a hybrid integration with existing tools, or a custom build. The pricing below reflects realistic first-year ranges for each option.

Approach	First-Year Cost	Annual Savings	ROI	Payback
Maple SaaS	CAD 4,500	CAD 111,000	2,367%	0.5 mo
Hybrid	CAD 50,000	CAD 111,000	122%	5.4 mo
Custom Build	CAD 150,000	CAD 111,000	-26%	16.2 mo

Ready to map your SMB workflow?

We can estimate ROI and scope the right MapleWorkSuite configuration for your team.

Start a Custom Case Study