Maple AI Consultants

AI consulting case studies by Joel & Nanz Inc.

Managed IT Services

Case Study 144: Maple IT Managed Services Provider

Marketing-optimized case study for Canadian SMBs.

CAD 232,000
Annual Savings
3,093%
ROI
0.3 mo
Payback
Managed IT Services
Industry Focus

Executive Summary

CAD 232,000 Annual savings impact 3,093% ROI (Maple SaaS) 0.3 mo Payback period Managed IT Services Industry focus

Challenge

Solution

  • MapleDesk AI Assist
  • MapleWorkflow
  • MapleReports

Technical Stack

Rationale

IT MSPs integrate helpdesk/ticketing with remote management tools and CRM to deliver support and monitoring efficiently.

Key Metrics

Implementation Timeline

Pricing & Delivery Options

SMBs can choose a Maple SaaS deployment, a hybrid integration with existing tools, or a custom build. The pricing below reflects realistic first-year ranges for each option.

ApproachFirst-Year CostAnnual SavingsROIPayback
Maple SaaSCAD 7,500CAD 232,0003,093%0.3 mo
HybridCAD 100,000CAD 232,000132%5.2 mo
Custom BuildCAD 280,000CAD 232,000-17%14.4 mo

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