Maple AI Consultants

AI consulting case studies by Joel & Nanz Inc.

Nonprofit Services

Case Study 68: Maple Nonprofit Services

Marketing-optimized case study for Canadian SMBs.

CAD 63,000
Annual Savings
2,000%
ROI
0.6 mo
Payback
Nonprofit Services
Industry Focus

Executive Summary

Maple Nonprofit Services streamlined volunteer scheduling, donor communications, and reporting, significantly reducing manual work and improving stakeholder engagement.

Challenge

Staff were spending excessive time on basic inquiries, volunteer coordination, and generating impact reports.

Solution

  • MapleWorkflow for volunteer scheduling and reminders
  • MapleReceptionist Basic for donor and volunteer FAQs
  • MapleReports for impact analytics reporting

Technical Stack

Rationale

Nonprofits rely on intake workflows, impact reporting, and donor CRM with standard payment tools.

Key Metrics

72%
Volunteer scheduling errors reduced 72%
58%
Donor inquiry emails reduced 58%

Implementation Timeline

Week 1-2

Requirements gathering

Week 3-4

Workflow setup

Week 5

Bot configuration

Week 6

Staff training

Pricing & Delivery Options

SMBs can choose a Maple SaaS deployment, a hybrid integration with existing tools, or a custom build. The pricing below reflects realistic first-year ranges for each option.

ApproachFirst-Year CostAnnual SavingsROIPayback
Maple SaaSCAD 3,000CAD 63,0002,000%0.6 mo
HybridCAD 35,000CAD 63,00080%6.7 mo
Custom BuildCAD 120,000CAD 63,000-47%22.9 mo

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