Maple AI Consultants

AI consulting case studies by Joel & Nanz Inc.

Insurance Claims Administration

Case Study 71: Maple Insurance Claims TPA

Marketing-optimized case study for Canadian SMBs.

CAD 173,000
Annual Savings
3,045%
ROI
0.4 mo
Payback
Insurance Claims Administration
Industry Focus

Executive Summary

The claims TPA automated intake and document processing, reducing turnaround times and operational costs.

Challenge

Manual document sorting and claims intake were labor-intensive and error-prone.

Solution

  • MapleSecure Pro for secure intake and storage
  • MapleWorkflow for routing and task automation
  • MapleReceptionist Pro for initial claim intake interaction

Technical Stack

Rationale

SMBs in rental typically use specialized rental management systems integrated with CRM and payments, plus standard productivity tools like Google Workspace.

Key Metrics

Improved
Claims intake cycle reduced
Improved
Admin overhead cut significantly

Implementation Timeline

Week 1-2

Document taxonomy setup

Week 3-4

Workflow automation

Week 5-6

Pilot

Pricing & Delivery Options

SMBs can choose a Maple SaaS deployment, a hybrid integration with existing tools, or a custom build. The pricing below reflects realistic first-year ranges for each option.

ApproachFirst-Year CostAnnual SavingsROIPayback
Maple SaaSCAD 5,500CAD 173,0003,045%0.4 mo
HybridCAD 80,000CAD 173,000116%5.5 mo
Custom BuildCAD 210,000CAD 173,000-17%14.6 mo

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