Charter Transportation

Case Study 113: Maple Charter Transportation Provider

Marketing-optimized case study for Canadian SMBs.

CAD 197,000

Annual Savings

3,031%

ROI

0.3 mo

Payback

Charter Transportation

Industry Focus

Executive Summary

Charter bookings, route coordination, and customer communications were automated.

Challenge

Manual booking coordination created errors and delays.

Solution

MapleReceptionist Pro for booking intake
MapleWorkflow for route scheduling
MapleReports for utilization metrics

Technical Stack

MapleReceptionist Pro (booking intake)
MapleWorkflow (route scheduling & dispatch flows)
MapleReports (utilization analytics)
Transportation Scheduling Platform (generic TMS)
Google Workspace (email & calendar)
CRM System (client accounts)
Communications Platform (SMS/voice dispatch alerts)

Rationale

Charter transport depends on scheduling/dispatch systems plus CRM and notifications.

Key Metrics

Improved

Booking accuracy improved

Improved

Fleet utilization increased

Implementation Timeline

Weeks 1-3

Booking flow definition

Weeks 4-5

Deployment

Week 6

Optimization

Pricing & Delivery Options

SMBs can choose a Maple SaaS deployment, a hybrid integration with existing tools, or a custom build. The pricing below reflects realistic first-year ranges for each option.

Approach	First-Year Cost	Annual Savings	ROI	Payback
Maple SaaS	CAD 6,500	CAD 197,000	3,031%	0.3 mo
Hybrid	CAD 90,000	CAD 197,000	119%	5.5 mo
Custom Build	CAD 240,000	CAD 197,000	-18%	14.6 mo

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