Challenge
High call volume for appointments and reminders led to missed bookings and staff burnout.
AI consulting case studies by Joel & Nanz Inc.
Marketing-optimized case study for Canadian SMBs.
Appointment booking, reminders, and client follow-ups were automated across multiple veterinary clinics, improving utilization and reducing front-desk workload.
High call volume for appointments and reminders led to missed bookings and staff burnout.
Veterinary clinics rely on practice management systems to handle scheduling, records, and billing; CRM and workflow automation support efficiency.
Appointment logic design
Bot configuration
Training and rollout
SMBs can choose a Maple SaaS deployment, a hybrid integration with existing tools, or a custom build. The pricing below reflects realistic first-year ranges for each option.
| Approach | First-Year Cost | Annual Savings | ROI | Payback |
|---|---|---|---|---|
| Maple SaaS | CAD 5,000 | CAD 121,000 | 2,320% | 0.5 mo |
| Hybrid | CAD 55,000 | CAD 121,000 | 120% | 5.5 mo |
| Custom Build | CAD 170,000 | CAD 121,000 | -29% | 17.0 mo |
We can estimate ROI and scope the right MapleWorkSuite configuration for your team.
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