AI consulting case studies by Joel & Nanz Inc.
Marketing-optimized case study for Canadian SMBs.
CAD 268,000 Annual savings impact 3,250% ROI (Maple SaaS) 0.3 mo Payback period Call Center Services Industry focus
Call centers require contact center platforms integrated with CRM and workforce tools, with automation layered over to enhance speed and consistency.
SMBs can choose a Maple SaaS deployment, a hybrid integration with existing tools, or a custom build. The pricing below reflects realistic first-year ranges for each option.
| Approach | First-Year Cost | Annual Savings | ROI | Payback |
|---|---|---|---|---|
| Maple SaaS | CAD 8,000 | CAD 268,000 | 3,250% | 0.3 mo |
| Hybrid | CAD 110,000 | CAD 268,000 | 144% | 4.9 mo |
| Custom Build | CAD 300,000 | CAD 268,000 | -11% | 13.4 mo |
We can estimate ROI and scope the right MapleWorkSuite configuration for your team.
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