Challenge

Solution

• Intake Screening: HIPAA-compliant chatbot conducts initial intake assessment, identifies crisis situations (routes to immediate resources), and matches patients with appropriate therapist specialties.
• Appointment Management: AI scheduling considers therapist specialties, insurance networks, and patient preferences. Automated reminders reduce no-shows.
• Insurance Verification: Automated eligibility checks and benefits verification for mental health coverage. Estimates patient out-of-pocket costs before first session.