Challenge

Solution

• Inquiry Management: AI chatbot answers family questions about amenities, costs, availability, care levels. Schedules tours and collects assessment information.
• Care Plan Optimization: ML analyzes resident health data to identify declining conditions early. Recommends care level adjustments and preventive interventions.
• Staff Scheduling: Optimization considers resident acuity, staff certifications, regulatory ratios, and shift preferences. Ensures adequate coverage.