Food Distribution

Case Study 94: Maple Food Distribution Company

Marketing-optimized case study for Canadian SMBs.

CAD 203,000

Annual Savings

3,023%

ROI

0.4 mo

Payback

Food Distribution

Industry Focus

Executive Summary

Order intake, delivery updates, and inventory alerts were automated, improving accuracy and throughput.

Challenge

Manual order processing and customer updates slowed fulfillment.

Solution

MapleWorkflow for order routing
MapleReceptionist Basic for customer inquiries
MapleReports for fulfillment KPIs

Technical Stack

MapleWorkflow (order & delivery workflows)
MapleReceptionist Basic (customer inquiries)
MapleReports (fulfillment metrics)
Distribution management system (generic logistics)
Inventory system (stock tracking)
Google Workspace
Payment processor (Stripe/Square)

Rationale

Food distributors integrate order and inventory systems with CRM and payment tools for fulfillment.

Key Metrics

Improved

Order accuracy improved

Improved

Delivery delays reduced

Implementation Timeline

Weeks 1-3

Process mapping

Weeks 4-5

Configuration

Week 6

Rollout

Pricing & Delivery Options

SMBs can choose a Maple SaaS deployment, a hybrid integration with existing tools, or a custom build. The pricing below reflects realistic first-year ranges for each option.

Approach	First-Year Cost	Annual Savings	ROI	Payback
Maple SaaS	CAD 6,500	CAD 203,000	3,023%	0.4 mo
Hybrid	CAD 90,000	CAD 203,000	126%	5.3 mo
Custom Build	CAD 240,000	CAD 203,000	-15%	14.2 mo

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