Maple AI Consultants

AI consulting case studies by Joel & Nanz Inc.

Logistics & Transportation

Case Study 96: Maple Logistics Dispatch Center

Marketing-optimized case study for Canadian SMBs.

CAD 229,000
Annual Savings
3,171%
ROI
0.3 mo
Payback
Logistics & Transportation
Industry Focus

Executive Summary

Dispatching, driver updates, and exception handling were automated, improving fleet efficiency and service reliability.

Challenge

Manual dispatch coordination caused delays and miscommunication.

Solution

  • MapleWorkflow for dispatch automation
  • MapleReceptionist Pro for driver and client updates
  • MapleReports for route performance analytics

Technical Stack

Rationale

Dispatch centers use TMS systems with telematics, CRM, and communications for route performance.

Key Metrics

Improved
On-time delivery improved
Improved
Dispatcher workload reduced

Implementation Timeline

Weeks 1-3

Dispatch rule design

Weeks 4-5

Deployment

Week 6

Optimization

Pricing & Delivery Options

SMBs can choose a Maple SaaS deployment, a hybrid integration with existing tools, or a custom build. The pricing below reflects realistic first-year ranges for each option.

ApproachFirst-Year CostAnnual SavingsROIPayback
Maple SaaSCAD 7,000CAD 229,0003,171%0.3 mo
HybridCAD 95,000CAD 229,000141%4.9 mo
Custom BuildCAD 260,000CAD 229,000-12%13.6 mo

Ready to map your SMB workflow?

We can estimate ROI and scope the right MapleWorkSuite configuration for your team.

Start a Custom Case Study