Maple AI Consultants

AI consulting case studies by Joel & Nanz Inc.

Professional Services - Accounting & Tax

Case Study 62: Maple Accounting & Tax Group

Marketing-optimized case study for Canadian SMBs.

CAD 95,000
Annual Savings
2,275%
ROI
0.5 mo
Payback
Professional Services - Accounting & Tax
Industry Focus

Executive Summary

Maple Accounting & Tax Group implemented a suite of AI-enhanced solutions to automate document intake, client communications, and key back-office workflows, resulting in significant annual savings and improved staff productivity.

Challenge

Prior to AI integration, accountants and support staff spent extensive hours manually entering client data, retrieving documents from shared drives, and responding to repetitive client inquiries.

Solution

  • MapleSecure Pro for secure document capture and automated categorization
  • MapleWorkflow to orchestrate document processing, task triggers, and reminders
  • MapleReceptionist Basic to handle client intake and frequently asked questions
  • MapleInvoice for automated billing and follow-up

Technical Stack

Rationale

SMB accounting firms rely on secure document intake, workflow automation, and billing tools connected to core accounting systems and productivity suites.

Key Metrics

78%
Document processing time reduced 78%
1.2
Admin workload reduced by 1.2 FTE
Improved
Client response time improved significantly

Implementation Timeline

Week 1-2

Requirements & system audit

Week 3-4

Document capture + workflow configuration

Week 5

Bot setup & testing

Week 6

Go-live and staff training

Pricing & Delivery Options

SMBs can choose a Maple SaaS deployment, a hybrid integration with existing tools, or a custom build. The pricing below reflects realistic first-year ranges for each option.

ApproachFirst-Year CostAnnual SavingsROIPayback
Maple SaaSCAD 4,000CAD 95,0002,275%0.5 mo
HybridCAD 50,000CAD 95,00090%6.3 mo
Custom BuildCAD 180,000CAD 95,000-47%22.7 mo

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