Challenge
High inbound call traffic for billing questions and payment options.
AI consulting case studies by Joel & Nanz Inc.
Marketing-optimized case study for Canadian SMBs.
This utility billing office used AI to reduce call volume and automate payment arrangements.
High inbound call traffic for billing questions and payment options.
Hospitality SMBs rely on PMS for rooms and service coordination. Guest communication is integrated with workflows and reports.
Billing process analysis
AI setup
Staff training
SMBs can choose a Maple SaaS deployment, a hybrid integration with existing tools, or a custom build. The pricing below reflects realistic first-year ranges for each option.
| Approach | First-Year Cost | Annual Savings | ROI | Payback |
|---|---|---|---|---|
| Maple SaaS | CAD 5,000 | CAD 156,000 | 3,020% | 0.4 mo |
| Hybrid | CAD 75,000 | CAD 156,000 | 108% | 5.8 mo |
| Custom Build | CAD 200,000 | CAD 156,000 | -22% | 15.4 mo |
We can estimate ROI and scope the right MapleWorkSuite configuration for your team.
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