Maple AI Consultants

AI consulting case studies by Joel & Nanz Inc.

HR Services

Case Study 87: Maple HR Outsourcing Firm

Marketing-optimized case study for Canadian SMBs.

CAD 106,000
Annual Savings
2,120%
ROI
0.6 mo
Payback
HR Services
Industry Focus

Executive Summary

An HR outsourcing firm automated policy Q&A, onboarding, and case routing to improve client response times and reduce manual admin.

Challenge

Managers manually handled new hire onboarding tasks and employee policy questions.

Solution

  • MapleReceptionist Pro for intake
  • MapleWorkflow for routing HR tasks
  • MapleReports for case tracking

Technical Stack

Rationale

HR outsourcing firms integrate HRIS platforms with CRM, reporting, and payroll/benefits systems.

Key Metrics

Improved
Onboarding time reduced
Improved
Incident resolution improved

Implementation Timeline

Weeks 1-2

Process audit

Weeks 3-4

Bot setup

Week 5

Staff training

Pricing & Delivery Options

SMBs can choose a Maple SaaS deployment, a hybrid integration with existing tools, or a custom build. The pricing below reflects realistic first-year ranges for each option.

ApproachFirst-Year CostAnnual SavingsROIPayback
Maple SaaSCAD 5,000CAD 106,0002,120%0.6 mo
HybridCAD 45,000CAD 106,000135%5.1 mo
Custom BuildCAD 150,000CAD 106,000-29%17.0 mo

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